Ordering a Personalised Portrait: Photo & Delivery Guide

Everything you need to know before ordering personalised artwork from Fanaticelle.

What photograph should I upload?

Choose a clear, sharp and well-lit photograph where the child’s or pet’s face is easy to see. Front-facing photographs usually give the best result. Avoid heavy filters, sunglasses, shadows and anything covering important facial features or distinctive pet markings.

How do I place a personalised order?

1. Choose your preferred product.
2. Select the size, colour theme and print or framed finish.
3. Enter the requested name, initial, team or shirt number.
4. Upload a suitable photograph when the product requires one.
5. Review your choices and add the product to your basket.

Which sizes and finishes are available?

Most designs are available as A4 or A3 artwork, either as a print or supplied in a simple black frame. Check the options shown on the individual product page before ordering.

How long will my order take?

Orders are processed and shipped within 1–2 business days. Estimated UK delivery is then 3–5 business days, depending on the delivery location.

How much is UK delivery?

Standard delivery is free to UK delivery addresses. Fanaticelle currently ships within the UK only.

Will the finished colours look exactly like my screen?

Colours can vary slightly between screens and the finished printed artwork. Every personalised piece is individually prepared and checked before printing.

What happens if my print or frame arrives damaged?

Contact Fanaticelle within 14 days of receiving the order and provide a clear photograph of the damaged item and its packaging. Once the damage has been confirmed, a refund or exchange can be arranged in line with the store refund policy.